The serious side to a smile!


I used to think that a smile was just a nice thing to have, a bonus to brighten someone else's day. I've since realised that a smile not only makes you appear more approachable, it communicates a multitude of messages to people seeing it! Such as 'today you're safe', 'I appreciate you', 'I am listening', 'you have my attention', 'I'm in a good mood' and so on.


A smile can have a significant impact across a range of interactions, whether it's a first encounter, negotiation, or another delicate situation. Better still, a smile can trigger a positive physiological response in those around you as well as the person smiling! After watching a TV series from 2009 called Lie to Me, starring Tim Roth who plays an eccentric, sometimes Predator-like, professional deception expert, I've managed to convince myself that binge-watching these episodes is necessary for my professional development! His character is based on the real-life psychologist Paul Ekman, who is famous for his study on emotions and facial expressions. As a result, I better understand the serious nature of a smile, and I drive this point home when coaching my clients. What I've discovered in my 20+ years of coaching is that most people don't smile enough, and worse yet, they think they're smiling when they're not. Every once in a while, I meet a person who is an excessive smiler. This can be a result of extreme nervousness (one time it was an overly high dosage of caffeine!). In the case of the serial smiler, I encourage them to relax their face more. With everyone else I encourage them to do the 'I've got a secret' smile. Lips together with the corners of the mouth turned up slightly and a soft wrinkling around the eyes. (Note: lips together looks friendly, not flirty.)

If you imagine something positive or funny, you'll be able to do this easily.

This cute Koala recently made me giggle:


Warning for people who have any of the following attributes!*

* Facial hair

* Glasses, particularly with dark frames

* No hair (such as 'The Rock' actor Dwayne Johnson)

A smile is critical because any of the above can make you look overly serious! My challenge to you is to practise your 'secret smile' walking down the hallway/street, making eye contact with people you encounter, and observe their reactions. You will be pleasantly surprised at the positive exchange a simple smile can trigger. Happy Partnering! Amy


My wanderlust continues too! Limited places are now available for my very first 'Complete Retreat' taking place in, wait for it: beautiful BALI!!!

Click on this link to discover more details about my 'Complete Retreat' scheduled for 29 May- 05 June 2021:

The Complete Retreat Bali


See you there!



This Month's Success Story:

As we are all aware, actions speak louder than words, and we just love sharing the successes that our clients get by using these techniques. If you share your success with us and it appears in our newsletter you'll receive 10% off one of my next Open Programs OR my BALI 'Complete Retreat' May 29-June 5 2021!


Dear Amy,


I experienced your wonderful Open Program last year in Montreux and I practise so much of what I learned on a daily basis, I cannot thank you enough!

I have especially been working on my gestures and facial expressions alot since then as you kindly pointed out how worried I looked everytime I stood up to present!

I must say that reminding myself to smile and thinking of something that makes me laugh has been a really useful tip when I have to interview my team members. I've had many pleasant comments and feedback on how relaxed I seem (instead of my usual stressed out self!).


Using my Partner Powers wherever I go, with my relaxed smile, also personally brings me a feeling of inner happiness. Amazing and highly recommended! My new motto is: A smile all day keeps the baddies at bay!


Thank you for your work Amy.


Dee Ashing (Australia)

Did you know that thanks to her ingenious, virtual team Amy is fully embracing social media! Be sure to check out all links below and engage with Amy whenever you feel the urge!

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Also do not forget to listen to Amy's Podcasts and Webinars for some real-life examples of how the Predator, Prey, Partner® model has worked for many of her clients.

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