Join Amy at her Open Program
11-12 March 2020
Discover the hidden game of power and status and how to command gravitas in all interactions
Small Group Intensive:
The Art & Science of Leadership Presence: 2 Day
Location & Dates:
11-12 March, Montreux, Switzerland
8h30 welcome coffee | Training 9h-17h |
mid morning & mid afternoon coffee break | lunch 1hr
Day 2 :
Training 9h-17h | mid morning & mid afternoon coffee break | lunch 1hr
In almost every interaction (1-to-1, virtual meetings, presentations) there is an unspoken conversation going on. And it's about power and status. This need to establish and maintain status is what we call the Invisible Power Game™. When there is a breakdown in business relationships, it is less often due to conflicting business objectives, differences in perspectives or even personality clashes. When there is a breakdown in communication, it is most often because there is an imbalance in the power relationship.
How we say what we say is currency that is used to negotiate the power in each relationship, whether we are talking with colleagues, superiors or customers. The vast majority of lost productivity in business is a result of us getting consumed in this power struggle, believing that we are actually communicating about the issues.
In subtle ways we telegraph who's got control and who hasn't. Some people take on the Predator role and give non-verbal cues to ensure that no one takes advantage of them, unfortunately leaving others wounded or annoyed. Others do the opposite. They get intimidated and give signals that they're the Prey and, as a result, often feel mistreated.
In the business world, the payoff to using a predator approach is getting results. The cost is damage to relationships, trust and loyalty. For those who choose a prey response, the intention is to maintain harmony. The cost is damage to their credibility and results and may trigger a predator reaction from others. Neither the predator nor prey is a sustainable approach in the business environment.
This 2 day program will help you understand high and low status behaviours embedded in your communication style which may cause you to come across as either the aggressive, conflict seeking Predator or intimidated, conflict avoiding Prey. It reveals, through research, highly interactive exercises and intensive, individualised coaching, a much more positive and powerful choice. This choice is the role of Partner, which equalises the personal power within business and personal interactions, leaving both parties feeling valued and respected. Once respect and trust is established within the relationship, the power conversation is eliminated and collaboration replaces competition. The result is a radical increase in effectiveness and efficiency while improving satisfaction, honesty and morale, helping you to get the business results you want. Now that’s a win-win-win!
This program is ideal if you are a leader or senior leader, high potential or a key project team member, to improve your ability to influence others cross functionally. As an individual, you will increase your assertiveness and personal power in high-pressure situations especially when working in a second language, and your effectiveness in face-to-face, virtual and group interactions will be taken to the next level. Through theory and a lot of action learning, you will discover what it takes to look, act and sound calm and confident while achieving instant credibility and projecting executive presence. You will spend considerable time in small groups of 6-8 people receiving intensive, laser-like coaching and feedback, practicing skills in 4 individual videotaped exercises, and effectively manage yourself while experiencing simulations of high stress situations. You will walk away with the awareness, motivation and skills to consciously make the choice to step into ‘Partner’ in all your interactions.
The Art & Science of Leadership Presence has been delivered to multinational companies in the U.S., Europe, India, Singapore, China, Mexico and Brazil in French and English, with tremendous results for the past 20 years.
After successfully completing the training you will be able to:
Establish yourself as a powerful and approachable leader in under 30 seconds
Understand multiple real-world reasons for, and benefits of, a partnership-based approach in all business relationships
Address key barriers to your credibility as a leader
More consciously step into the partner mindset and respond positively to challenges, conflict, or aggression
Successfully conduct crucial conversations while staying cool under pressure e.g. delivering bad news, addressing media, in an unfriendly or conflictual environment etc.
Take personal responsibility for building / repairing partnerships across the organisation
Within matrix organisations, influence effectively regardless of your positional power
Clear, concise, to the point messaging
Practice skills in 4 individual, videotaped exercises & customised role-plays
Leave with concrete actions and next steps to fully integrate new skills and keep them sustainable in daily work and life
Details of Investment
Leadership Presence (2 day) plus a 60 minute small group virtual follow up session
Participant/Coach ratio: 8:1.
Early Bird: Book before 24 January 2020 - 2,250 chf
Regluar price from1 February 2020: CHF 2,495
Includes: Customisation, 4 indivdualised video coaching sessions and footage of each participant, course delivery, manual, e-book copy of The Ego Tango for each participant. You will also be required to attend a 1 hour small group follow up virtual session several weeks after the program, where you will review your skills to reinforce integration.
Optional Additional Module
Individual 1: 1 virtual coaching:
3 x 90 minute virtual coaching sessions
CHF 1,995 (excl VAT)
Includes: Session notes, video footage
Once your booking is confirmed, we will send your welcome pack, which includes preparatory material as well as accommodation suggestions in order for you to make your travel arrangements.
Trainer & Company Information
Amy Carroll is a Swiss / American certified coach, trainer, speaker and author. She specialises in leadership, communication and effectiveness for multinational clients with global objectives. She leads training through her own company, Carroll Communication Coaching (CCC) and in conjunction with TNM Coaching and RCKomm Communication. Amy is licensed from Pat Kirkland Leadership Inc., an international consulting firm, to lead the Predator, Prey or Partner™ programs.*
Amy holds a Bachelor’s degree in Psychology and brings with her over 30 years of experience, 14 of those years were spent working in psychiatric, managed care and educational facilities before becoming a certified coach and trainer. Her understanding of the human psyche is extensive. She started her own business in 2000 and now delivers programs for multinationals worldwide. She holds a PCC (Professional Certified Coach) from International Coach Federation and has completed the coaching curriculum of CoachU, the foremost coaching institution in the world. Additionally, she is a certified Master Practitioner of NLP (neuro linguistic programming). Amy coaches clients to become more dynamic, honest and effective partners, developing their ability to influence others by creating powerful partnerships. She does this with the help of the improvisational theatre philosophy, “Make your partner look good!”
Amy’s clients include: Alcon, Amgen, A.P. Moller-Maersk, Baltic Management Institute, Baxter, Baxalta, Cisco Systems, Dow, Dupont, Eaton, Edwards School of Business, Ernst & Young, European Stability Mechanism, Ferring, HEC Lausanne, Hewlett Packard, Hewlett Packard Enterprise, Merck Serono, Medtronic, Microsoft, Medicines For Malaria, Nestlé, Nespresso, Novartis, Parker, P&G, Saatchi & Saatchi, Shire, Swiss Post, UBS, United Nations, Varian and World Economic Forum.
Amy’s book: The Ego Tango, is a portable coach, illustrating the 7 Partner mindset techniques though entertaining and educational real life stories, to help people get more of what they want, more often with less hassle!
* The Predator Prey or Partner™ model is licensed content created by Pat Kirkland of Pat Kirkland Leadership Inc. Founded in 1990, PKL (patkirklandleadership.com) is a company with a purpose, the "soul" purpose of creating a world that works together better. Its business mission is to offer practical, powerful communication programs teaching people how to transform their work relationships by changing how they communicate.
“Amy, your session with me was one of the singularly most important events in my professional empowerment and development. In that one session, you changed my way of understanding negotiation and power dynamics. (As someone who is herself an internationally experienced lawyer and negotiator, I think this means something.) I have benefited tremendously from your coaching, your words and ways of wisdom. Your work is ground breaking and awesome!”
Karen Wong, NGO Director
“Your insights and tools on the subject of creating positive influence in relationships were greatly appreciated. The participants were especially pleased. Most of us have already made positive changes in our interactions with others, based on what we learned from you!”
Lou Blanco, IT Manager, Procter & Gamble
“That day you changed lives.”
Simon Tanner, Director of Hotel Operations, UniWorld